okbst Privacy Policy

1. Introduction

okbst ("okbst," "we," "us," "our") operates the online gaming platform accessible at okbst.net (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," "Player") in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable regulations issued by the National Privacy Commission (NPC).

This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data. This Policy applies to all personal data collected through the okbst Platform, including via our website, mobile interface, customer support channels, and any other means by which you interact with okbst.

By registering an account or using the okbst Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the okbst Platform.

2. Personal Data We Collect

2.1 Registration and Identity Data

When you create an okbst account, we collect information necessary to establish and verify your identity, including:

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Residential address in the Philippines;
• Email address and mobile number;
• Username and encrypted password;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license) submitted for KYC verification.

2.2 Financial Data

To process deposits and withdrawals, we collect:

• GCash or PayMaya account details (mobile number linked to the e-wallet);
• Bank account details for BPI, BDO, Metrobank, or other linked bank accounts;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment references;
• Source of funds documentation where required by AML regulations.

2.3 Gaming Activity Data

We collect data about your activity on the okbst Platform, including:

• Games played, bet amounts, game outcomes, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

2.4 Technical and Device Data

We automatically collect certain technical data when you access the Platform:

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Session timestamps and page interaction data;
• Cookie identifiers and similar tracking technologies.

2.5 Communications Data

When you contact okbst customer support or communicate with us through any channel, we retain records of those communications, including chat transcripts, email correspondence, and support ticket details.

3. How We Collect Your Data

okbst collects personal data through the following means:

• Directly from you – when you register, complete KYC verification, make deposits or withdrawals, contact support, or update your account settings;
• Automatically – through cookies, web beacons, and similar technologies when you browse or use the Platform;
• From third parties – including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory bodies where required by law;
• From game providers – game session data transmitted by our licensed game software providers.

4. How We Use Your Personal Data

okbst uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your okbst account;
• Identity verification: To verify your age (21+) and identity in compliance with KYC and AML requirements;
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely;
• Gaming services: To provide access to games, record outcomes, and calculate winnings;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Legal compliance: To comply with PAGCOR regulations, AML obligations, the Data Privacy Act of 2012, and other applicable Philippine laws;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access;
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where appropriate;
• Marketing communications: To send you promotional offers, bonuses, and platform updates, subject to your communication preferences;
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the okbst Platform.

5. Legal Basis for Processing

okbst processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you have agreed to, including account management and transaction processing;
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements and AML obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing and Disclosure

6.1 We Do Not Sell Your Data

6.2 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the Platform, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay) for transaction processing;
• Identity verification and KYC service providers;
• Game software providers licensed to supply games to the Platform;
• Cloud hosting and IT infrastructure providers;
• Customer support platform providers;
• Fraud detection and cybersecurity service providers.

All service providers are contractually required to process your data only as instructed by okbst and to maintain appropriate security standards.

6.3 Legal and Regulatory Disclosure

okbst may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required by law, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of okbst's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Cookies and Tracking Technologies

okbst uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

7.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the okbst Platform. Your cookie preferences can also be managed through the cookie consent tool displayed when you first visit the Platform.

8. Data Retention

okbst retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements;
• Transaction records are retained for a minimum of five (5) years as required by PAGCOR and AMLC regulations;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required, okbst will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

okbst implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the okbst Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Two-factor authentication options for player accounts;
• Incident response procedures for detecting and responding to data breaches.

While okbst takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, okbst will notify you and the National Privacy Commission in accordance with the Data Privacy Act of 2012.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okbst:

• Right to be informed: The right to know what personal data we collect and how we use it – which this Privacy Policy fulfills;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

If you believe that a minor has registered on the okbst Platform, please contact us immediately at [email protected] so that we can take appropriate action.

12. International Data Transfers

Some of okbst's service providers and game software partners may be located outside the Philippines. Where personal data is transferred internationally, okbst ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations.

okbst will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

13. Third-Party Links

The okbst Platform may contain links to third-party websites or services. This Privacy Policy applies only to the okbst Platform. okbst is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Privacy Policy

okbst may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the okbst Platform after any update constitutes your acceptance of the revised Policy.

15. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact okbst's Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have not been respected.